Returns & Exchanges

We accept returns on physical items like yarn and needles within 30 days of receipt. Please note that digital PDF patterns are non-refundable once downloaded.

Return Process

• 1.
  Initiate Return

  Contact our support team with your order number to request a return authorization.

• 2.
  Pack Items

  Ensure yarn is in its original, unwound condition with labels intact.

• 3.
  Ship Back

  Send the package using a tracked service to the address provided by our team.

• 4.
  Receive Refund

  Once inspected, your refund will be processed to your original payment method within 5-10 business days.